Frequently Asked Questions

Frequently Asked Questions

Accessibility

Please keep in mind that boarding and disembarking our vessels requires navigating a 25 ft. ramp and several steps. Our vessels are tied on a floating dock that is often unsteady due to the tides and other passing vessels. All stairs and ramps have railings, and walkers and canes may be used to assist those with mobility issues. Folded, portable wheelchairs may be carried on and used for seating on board but may not be used while boarding or disembarking. In case of an emergency all people on board must be able to move about and/or exit the vessel unassisted.

At low tide the ramp used to board the vessel is quite steep, as Portsmouth Harbor has an 8-11 ft. tidal drop. We recommend that those with mobility concerns choose a cruise close to high tide, when the ramp is less steep.

https://www.nh.gov/disability/

https://www.ada.gov/resources/opdmds/#assessment-factors

Pets

For safety reasons pets are not allowed on board, including therapy and emotional support animals. Service dogs are the only exception. In accordance with the ADA, a service animal is a dog that has been trained to perform tasks for an individual with a disability.

https://www.nh.gov/disability/

http://www.nhpublaw.org/nh.law.about/law/92

https://www.ada.gov/regs2010/service_animal_qa.html

Weather / Clothing

In light rain or passing showers, we will usually still hold cruises as planned and recommend that passengers bring a rain jacket or umbrella. Out on the water it is usually 5-10 degrees cooler. In severe or potentially dangerous weather conditions, cruises will be cancelled. Cancellation is up to the discretion of the captain, and because of the constantly changing weather in Portsmouth, this is often decided close to departure time.

Children

Children of all ages are welcome on board our cruises, but must be accompanied by an adult at all times. Children under 2 are free, but still require a reservation.

Strollers

Strollers are allowed on board but must remain in the stern area to keep the aisles open. They also may be left on the deck prior to boarding if not needed during the cruise.

Life Jackets

There are life jackets on board for all passengers, including children, for use in case of emergency.